News

Updates and guidance for hotel decision-makers.

Hotel Damage Isn’t Free — Why Well-Behaved Guests Often Pay the Price
Industry Insights
Hotel Damage Isn’t Free — Why Well-Behaved Guests Often Pay the Price

Damaged rooms, stolen amenities, and costly repairs are a growing challenge for hotels. Here’s what the latest ProTV report reveals, and how hotels respo…

19.07.26 | Published in Industry Insights
7 Guest Incidents That Cost Luxury Hotels More Than €3,000 — And How They’re Prevented
Industry Insights
7 Guest Incidents That Cost Luxury Hotels More Than €3,000 — And How They’re Prevented

Guest incidents in luxury hotels are rarely unpredictable — but they are often undocumented. Discover 7 common scenarios that cost over €3,000 &nbs…

15.04.26 | Published in Industry Insights
How Luxury Hotel Groups Assess Guest Risk Before Check-In (Without Blacklists)
Guides
How Luxury Hotel Groups Assess Guest Risk Before Check-In (Without Blacklists)

This article explains how leading hotels reduce incidents while protecting privacy, consistency, and brand reputation.  

18.03.26 | Published in Guides
Silent Risk in Luxury Hotels: Why Informal Guest Notes Are a Legal Liability
Legal & Compliance
Silent Risk in Luxury Hotels: Why Informal Guest Notes Are a Legal Liability

Informal guest notes may feel discreet, but they create serious legal exposure for luxury hotels. Learn why undocumented guest risk is a silent liability.

18.02.26 | Published in Legal & Compliance
Is It Legal to Share Guest Reviews Between Hotels? A 2026 GDPR Overview
Legal & Compliance
Is It Legal to Share Guest Reviews Between Hotels? A 2026 GDPR Overview

Many hotels fear GDPR when sharing guest incident data. Here’s what’s legal in 2026 — and how hotels can safely prevent costly incidents.

21.01.26 | Published in Legal & Compliance
How Guest Behavior Impacts Hotel Profit: Hidden Costs You’re Not Tracking
Guides
How Guest Behavior Impacts Hotel Profit: Hidden Costs You’re Not Tracking

Most hotels track revenue — but miss the real cost of guest behavior. Discover the hidden operational losses quietly eating hotel profit.

07.01.26 | Published in Guides
Why Most Costly Hotel Incidents Are Predictable — But Invisible
Industry Insights
Why Most Costly Hotel Incidents Are Predictable — But Invisible

Most costly hotel incidents aren’t random. They’re predictable — but invisible before check-in. Here’s why independent hotels keep payi…

27.12.25 | Published in Industry Insights
What data TouristRank stores (and doesn’t)
Product Updates
What data TouristRank stores (and doesn’t)

How can hotels share operationally useful behavior information about guests — without ever sharing personal opinions, sensitive data, or GDPR-risky text?

15.12.25 | Published in Product Updates
TouristRank Is Live: Hotels Finally Have a Way to Predict Guest Behavior
Product Updates
TouristRank Is Live: Hotels Finally Have a Way to Predict Guest Behavior

Discover how hotels can finally predict guest behavior, prevent costly incidents, and make safer decisions using objective, AI-extracted insights.

14.12.25 | Published in Product Updates
How to Identify High-Risk Tourists — Without Breaking GDPR (2026 Guide for Hotels)
Guides
How to Identify High-Risk Tourists — Without Breaking GDPR (2026 Guide for Hotels)

Hotel managers face an increasingly difficult reality: some guests create avoidable risk that harms your property, staff, and profitability.

10.12.25 | Published in Guides
TouristRank Is Launching Soon — The Best Way for Hotels to Manage Guest Behavior
Product Updates
TouristRank Is Launching Soon — The Best Way for Hotels to Manage Guest Behavior

Discover how our platform helps hotels manage guest behavior, prevent costly incidents, and make smarter decisions for every stay.

16.11.25 | Published in Product Updates